All of our referral letters are prepared and signed by qualified Occupational Therapists or other allied health professionals who work within the NDIS guidelines. This ensures your letter is compliant, accurate and ready for submission.
Some supporting documents may be needed depending on your request. Our form makes it easy to upload these, and your health professional will guide you if anything else is required.
Not all equipment. It depends on the complexity and the therapist will determine your needs based on your assessment. Some equipment will require a personal face to face assessment and equipment trial.
We specialise in simple, practical referrals (daily living aids, sensory items, bathroom aids, etc.) that are often delayed elsewhere. For highly complex cases, we can guide you to the most appropriate support.
No, you don't need to pay for a full comprehensive assessment. You only pay for the specific referral to access your equipment. That is how NeuroSwift will save you time and money.
Yes. Standard referrals are usually completed within 1–2 weeks. If you choose our 24-hour fast-track option, your referral letter will be delivered within one business day.
Our team is led by Co-Founder Samantha, who has over 35 years of industry experience. Every letter is prepared by a qualified Occupational Therapist with the skills to ensure accuracy and compliance.
NDIS participants with self-managed or plan-managed funding can use NeuroSwift services.
Yes. We take privacy seriously. Your information is stored securely and shared only with the health professionals preparing your referral.
Our fees are transparent and upfront. A standard referral is around $400, compared to $800 with many providers. For urgent requests, a fast-track option is available. There are no hidden costs.