Our Story
NeuroSwift was born from a simple belief: everyone deserves timely access to the support they need.
After 35 years in the disability and aged care sectors, our founders Samantha and Harry have experienced first-hand how slow and complex the system was, leaving families behind.
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Most providers are overwhelmed by the sheer number of referrals which creates long delays for assessments. Everyday needs like personal care items, sensory aids and communication / assistive technology tools were delayed for months or even years.
NeuroSwift's telehealth service delivers fast, accurate and affordable referral letters which helps clients and carers reduce wait times, reclaim independence and get on with living well.
Our Difference
The NeuroSwift telehealth service is simple and accessible, so you can get the everyday equipment you need without the long wait.
Focused on Everyday Needs
We specialise in simple, practical referrals that make daily life easier.
Fast Turnaround, Every Time
No more months of waiting. Referral letters delivered in as little as 24 hours.
Trusted Expertise
Backed by 35+ years of experience and a team of dedicated health professionals.
Affordable & Transparent Pricing
Clear, upfront costs, faster and more affordable than traditional providers.
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Enhancing Lives
$500
The average saving
on our clients' assessments
12 months
The average waiting time we save our clients
35 years
Wealth of experience we bring to our clients
100+
Different equipment and services our clients can access
Clear Pricing. Fast Referrals.
Daily Living &
Personal Care
Simple aids and consumables that make everyday life safer, easier and more independent.
Comfort, Sensory
& Pressure Support
Products that improve comfort, manage pressure care and support sensory needs.
Communication & Assistive Technology
Tools and devices that enhance communication, reminders and smart home accessibility.
Simple Steps
Skip the long queues. Request your referral with NeuroSwift.
01
Book Your Assessment
Start by submitting your details online. A health professional will connect with you directly.
02
Assessment
Our experienced health professional will assess your needs and review supporting documents.
03
Letter Of Recommendation
We create your equipment letter. Fast, professional and ready for NDIS or other support programs.
04
Receive Your Support
Receive your letter within 1 - 2 weeks (or within 24 hours for urgent requests) so you can access the equipment and care you need.
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Clients Experience
Discover how our clients have benefited from our personalised care and support.
“The NeuroSwift telehealth service is a game-changer. It saved us a huge amount of time and money and most importantly, my son now has equipment he needs.”
Linda Johnson
“The team at NeuroSwift could not have been more helpful. We were told we had to wait more than 12 months to access a referral from another service. NeuroSwift got the referral we needed in just two days.”
Robert Smith
“NeuroSwift has been a blessing for our family. The time they saved us to access my child's equipment has been incredible.”
Emily Davis
Our Partners
